Welcome to MiracleSports Chess Institute. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our apps/platforms, enroll in courses, or participate in events and tournaments (collectively, the “Services”). By using our Services, you agree to the practices described in this Privacy Policy.

Which entities does this privacy policy cover?

This policy applies to MiracleSports and its owned websites, mobile applications, learning platforms, and official tournament/event pages operated by us or on our behalf. Third-party services linked from our Services (e.g., payment gateways, video platforms) are governed by their own privacy policies.

What is personal information?

“Personal information” means information that identifies, relates to, describes, or can reasonably be linked to an identifiable individual—such as your name, contact details, identifiers, and usage data. It also includes “sensitive” information where applicable law provides special protection (e.g., age/date of birth for junior programs).

What personal information do we collect?

Depending on how you use the Services, we may collect:

• Identity & Contact: name, parent/guardian name (for minors), email, phone, address, city/country.
• Account & Enrollment: username, student profile, class selections, schedule, attendance, feedback.
• Performance Data: practice results, puzzle accuracy, game records, tournament entries/rankings.
• Transaction Data: payments, invoices, transaction IDs (processed via secure payment partners).
• Technical Data: device type, browser, IP address, app version, cookies, and analytics events.
• Media (optional): session recordings, event photos, testimonials—collected with consent where required.

Why do we collect your personal information?

We process personal information to:

• Provide, operate, and improve classes, coaching, tournaments, and learning resources.
• Create and manage user accounts, enrollments, schedules, and progress tracking.
• Process payments, send invoices/receipts, and handle customer support.
• Maintain academic integrity and fair play (anti-cheating and event compliance).
• Communicate important updates (class changes, event notices, policy updates).
• Personalize learning paths and content recommendations.
• Comply with legal obligations and enforce our Terms & Conditions.

When and how do we collect your personal information?

We collect information directly from you when you register, enroll, make a purchase, submit forms, participate in events, or contact support. We also collect information automatically via cookies and analytics when you use our site/app. In limited cases, we may receive information from tournament organizers or rating/federation bodies when you consent or when necessary to run an event.

Cookies and analytics

We use cookies and similar technologies to keep you signed in, remember preferences, and measure usage. You can control cookies through your browser settings. Disabling certain cookies may affect core functionality (e.g., login, checkout).

Children’s privacy

Our junior programs may involve students under the age of 18. We collect only the information reasonably necessary to provide the Services, and we may require parent/guardian consent where required by law. Parents/guardians may review or request deletion of their child’s information (see the “Access, correction & deletion” section below).

What if you don’t want us to collect your personal information?

You may choose not to provide certain information; however, some features (enrollment, progress tracking, payments) require specific data. Where consent is the legal basis, you may withdraw consent at any time—this will not affect processing already performed.

Marketing preferences

You can opt out of non-essential communications (like newsletters or promotions) at any time using unsubscribe links or by contacting us. We will still send essential service messages (e.g., schedule changes, billing).

When do we disclose your personal information?

We may share information with the following categories of recipients, strictly for the purposes described above:

• Service Providers: payment processors, hosting providers, learning/meeting platforms, analytics tools, SMS/email services—bound by confidentiality and data protection obligations.
• Event Partners: tournament organizers/federations when necessary to register players or report results.
• Legal/Compliance: to comply with applicable laws, court orders, or to protect rights, safety, and integrity.

We do not sell your personal information.

International transfers

Your data may be processed outside your country of residence by our service providers. Where required, we implement safeguards (e.g., contractual clauses) to protect your information.

How can I access, correct, update and/or delete personal information you have collected?

You have the right to request access to your information, correct inaccuracies, update preferences, or request deletion, subject to legal/operational limits (e.g., invoice retention, fraud prevention). We will respond to verified requests within applicable timelines.

How do we store and protect your personal information?

We use administrative, technical, and physical safeguards, including encryption in transit, access controls, and regular reviews. No method of transmission or storage is 100% secure; we strive to protect your information but cannot guarantee absolute security.

Data retention

We keep personal information only as long as necessary to provide the Services and for legitimate business or legal purposes (e.g., tax/accounting, dispute resolution). When no longer needed, we securely delete or anonymize the data.

Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be notified via the site/app or email. Your continued use of the Services after changes take effect constitutes acceptance.

Contact us

If you have questions, requests, or complaints about privacy, or wish to exercise your rights, please contact us:

We aim to respond to your request within 30 days. Phone: +91 9994860910 Email: miracleerode@gmail.com Address: MiracleSports Chess Institute, Kongu Nagar, Kallimadai,Coimbatore, Tamil Nadu 641045